FAQ

All products ship from Baltimore, MD within 1-3 business days, Monday - Friday. Ground shipping takes 2-8 days including processing times.

Yes, local delivery is a 5 mile radius from our warehouse in Baltimore, MD 21211. 

Yes, absolutely. Yes. Our shipping partners UPS and USPS are practicing contactless deliveries. Our own shipping team Lor Homies, will knock, call or text after leaving the package in a safe area.

We'll hate to see you go, but absolutely. You can cancel anytime before your schedule ship date, and you can rejoin anytime 🤗.

We are currently building out a wholesale portal that you can use to make corporate orders for your retail store, bar, restaurant, or event. In the meantime, shoot us an email at wholesale@lortush.com and we'll put together a custom order for you.

We say it's better for the environment. On top of Bamboo being more eco-friendly than trees, it's hypoallergenic and doesn't need pesticides or fertilizers to grow. Bamboo produces very little waste and absorbs carbon dioxide and releases 35% more oxygen into the planet. 

Our Bamboo is sourced from FSC-certified farms in China

We're not accepting returns. All sales are final. 

Depending on what you're looking for, here's the best way to reach out:

For press inquiries: press@lortush.com

For business or wholesale inquiries: wholesale@lortush.com


For any other questions: cs@lortush.com

lor is Lil’ with a Baltimore accent. tush is, well, you know.

Yeah playa, we already reached our goal of giving away thousands rolls of bamboo toilet paper to Baltimore City. We’ve now made it a permanent part of our company. No strings attached. Plus it’s 3ply, so you know, its fluffy.

A lot of our friends are artists, musicians, freelancers, servers, etc. We understand and encourage social distancing but our friends, and people like them, are in a strain financially. Our way of helping is to remove one less stress. 

If you’re interested in supporting you can donate to help a neighbor. If you want to switch to tree-free paper buy some rolls.